The CWS Compliance HelpLine
Business actions that are always guided by ethical principles are part of the fundamental corporate philosophy of the CWS Group. We have summarised these principles, which are binding for all CWS employees, in our Code of Ethics. We take responsibility beyond the legal requirements and continuously develop measures to ensure that employees and business partners are aware of our compliance principles and act accordingly in the long term.
For companies and employees, it is a shared responsibility to comply with all applicable rules and regulations at all times. To promote a culture of compliance within and outside our company boundaries, CWS offers a Compliance HelpLine available to all internal and external stakeholders worldwide.
The CWS Compliance HelpLine enables suppliers and customers to confidentially report irregular and unethical behaviour as well as compliance breaches.
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Malpractice, illegal acts or failures to comply in the context of the CWS Group, CWS Group Business Partner Code of Conduct, code of conduct WW BSCI*, especially:
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For requests relating to our general business activities, please use the channels provided for this purpose |
The Compliance HelpLine ensures that the reporting person and his or her identity - if desired - remain anonymous and are thus protected at all times. There is no direct contact between the reporting person and the platform provider or CWS. The report is entered either online as a text message or by telephone via voice recording. CWS does not receive original audio recordings, only a transcript. The information received is reviewed within the company. Further communication takes place (anonymously) via the platform. A case number allows the reporting person to check on the status of processing at any time.
Refer to the HelpLine to report suspicious cases of violation, 24/7 and 365 days per year.
*CWS Workwear code of conduct according to BSCI standard
Here you can find an overview of the HelpLine in poster format, available in the following language versions:
German, English, Polish, Albanian, Vietnamese, Bulgarian, North Macedonian, Slovakian.
Simply click on the image to view, print or download the posters.
Our image of a future worth living is based on sustainable value creation that is in harmony with the protection of the environment and serves the well-being of all. We are aware of our social responsibility and want to create a reasonable balance between tradition and innovation.
➡ Therefore, Compliance with human rights due diligence obligations is an essential prerequisite for this sustainable value creation.
CWS is committed to preventing, minimizing and, in the event of a violation, actively addressing the risks of human rights due diligence within its supply chains.
In this context, you will find our declaration of human rights.